Legal
Privacy Policy
Last updated: July 2026
This Privacy Policy explains how Face Meet Pvt Ltd("Send a Free Fax," "we," "us," or "our") collects, uses, and protects your information when you use the Send a Free Fax mobile application and website.
1. Information We Collect
- Fax Documents & Metadata: Files, images, or documents you upload to send as a fax, along with the recipient fax number and transmission status.
- Account Information (Optional): You can send faxes without creating an account. If you choose to register or subscribe, we collect your email address and profile details.
- Usage & Technical Data: Basic analytics regarding app performance, error logs, and feature usage to ensure service stability.
2. How We Use Information
We use the collected information solely to:
- Transmit your fax securely to the designated recipient and provide delivery confirmations.
- Provide customer service and technical assistance when requested.
- Monitor app reliability, fix bugs, and optimize performance.
- Comply with applicable legal, security, and regulatory requirements.
3. Data Security & Document Retention
- Encryption in Transit: All uploaded files and communications are secured using industry-standard TLS/SSL encryption protocols during transmission.
- Zero Post-Delivery Storage: Your privacy is paramount. Once your fax is successfully delivered (or if transmission fails permanently), the document files are automatically and permanently purged from our servers. We do not store, view, or analyze the contents of your faxes.
- Access Control: Restricted technical access is granted only to automated system processes required to deliver your fax.
4. Sharing & Disclosure of Information
- No Data Selling: We do not sell, rent, or trade your personal information or document contents to third parties or advertisers.
- Service Providers: We share data strictly necessary for service delivery with trusted infrastructure partners (such as cloud hosting and telecom/fax routing providers) bound by confidentiality agreements.
- Legal Requirements: We may disclose information only if explicitly required to do so by applicable laws, court orders, or government regulations.
5. Your Rights & Choices
- No Registration Required: You are not required to create an account or provide personal profile data to use our core fax sending service.
- Data Access & Deletion: You have the right to request access to, correction of, or permanent deletion of any personal data we hold about you. Contact us at info@facemeetapp.com to exercise these rights.
6. Children's Privacy
Send a Free Fax is not intended for or directed to children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children.
7. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Any updates will be posted on this page with an updated "Last updated" date.
8. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Email: info@facemeetapp.com
- Company: Face Meet Pvt Ltd
- Location: Bengaluru, Karnataka, India